Refund policy

                                                         Refund Policy

This policy explains the return and refund options available for eligible orders placed with Yumellish. It covers the return timeframe, conditions for returned products, the procedure for submitting a request, and the information required to process a return.

30-Day Return Period

If you would like to return an order, please contact us within 30 days from the delivery date.

Return requests submitted after the 30-day period may not be accepted unless a longer return period is required by applicable law.

Return Eligibility

Products submitted for return should be in their original condition. Items damaged through misuse, improper handling, or customer use may not be eligible for return.

Once a returned product is received, we may inspect it to confirm that it meets the applicable return conditions.

Requesting a Return

Before sending any item back, please contact our customer support team. We will review your request and provide the appropriate return instructions for your order.

Please include the following information:

Order number
Name used when placing the order
Email address provided at checkout
Reason for the return
Photos of the product, where applicable

After receiving your request, we will review the submitted details and provide the necessary instructions for returning the product.

Return Shipping

Once your return request has been reviewed, we will provide the required return shipping details and instructions.

Please wait for confirmation from us before sending the item back. Do not ship a return to any address unless it has been provided or authorized by our customer support team.

Refunds

After the returned product has been received and inspected, we will inform you of the outcome of your refund request.

If the return is approved, the refund will be issued to the original payment method used for the purchase, generally within 5–7 business days.

The time required for the refunded amount to appear in your account may vary depending on the payment processor or financial institution.

Damaged, Defective, or Incorrect Products

If you receive a product that is damaged, defective, or different from the item you ordered, please contact our support team as soon as reasonably possible after delivery.

Please provide your order number and, when applicable, clear photos showing the issue. This information will help us review the order and determine the appropriate next steps.

Order Cancellation

If you would like to cancel an order, please contact our support team as soon as possible after placing the order.

An order can only be cancelled if it has not yet been processed or shipped.

Once an order has been shipped, cancellation is no longer available. However, you may request a return after delivery if the order meets the requirements described in this policy.